TERMES AND CONDITIONS
Cost specifications are finite, valid for the period of 14 days and only apply to the respective print request. Price quotes apply to a particular material, a specific type of print, a specific layer height and density. Price quotes are non-binding. A price quote may be post-adjusted. Further processing of the respective print job will only take place after a price consultation with the client, the set up of a new bill and the subsequent payment and income on the URBAN BODIES BERLIN account.
Due to non-feasibility and parameters, it may be possible that a request can not be processed at all. For the same reason, it is possible that a desired material request is not feasible.
URBAN BODIES BERLIN 3D print service reserves the right to not accept print jobs. URBAN BODIES BERLIN 3D print service reserves the right to terminate print jobs even after acceptance. After detailed examination of 3D data, one reason for this may be that the 3D volume is declared infeasible, displays contruction errors and others.
The print job will be processed after receiving the transfer to the URBAN BODIES BERLIN 3D print service account.
For URBAN BODIES 3D print jobs the general terms and conditions of URBAN BODIES BERLIN 3D print apply unconditionally, even if they deviate from the terms and conditions of the client. While using URBAN BODIES 3D print services SOLE & ONLY termes & conditions of URBAN BODIES BERLIN 3D print apply. Our terms and conditions apply equally to companies and consumers.
Only the written specifications on an order invoice apply to a print order. Oral agreements or agreements of written nature, such as e-mail / telephone conversations are only intermediate stages.
The automatically generated mail after the sending of the contact form does not constitute the acceptance of a print request. An invoice made by URBAN BODIES 3D print service to the client is considered as acceptance of a print request. The receipt of payment to the following account of Deutsche Bank counts as final client print order.
Deutsche Bank
Caballero Roman
IBAN: DE90 1007 0024 0759 8063 00
BIC: DEUTDEDBBER
Disclaimer
The buyer sets all the parameters of the print job. The responsibility for the ordering, use and application of 3D printed objects lies solely with the buyer. URBAN BODIES BERLIN 3D print service is in no way liable for defects or damages arising from misuse and ignorance of the specifications / material parameters of the clients's 3D printed products and their direct or indirect consequences or damage to third parties. However, if a defective part of an URBAN BODIES 3D print was effectively and demonstrably delivered, this could be a misprint eg with clearly visible irregularities or others, the liability solely covers the part and the amount of the actual purchase price of the 3D print itself and not the surrounding processes.
Online traffic is at risk of data manipulation, handling difficulties, data misuse or hacking. URBAN BODIES BERLIN 3D print service takes no responsibility for misunderstandings or problems arising from the communication through media or the internet. For this reason, it is advisable for the client to respond only to written agreements and to avoid the entry of sensitive data in mail traffic and social media applications. The client is responsible for the input of sensitive data and a possible misuse. URBAN BODIES BERLIN 3D print service points out that e-mail and digital correspondence are not secure forms of communication.
Delivery and delivery time
The delivery will be made to the address given by the client. The purchase price includes the statutory sales tax. Shipping costs will be charged additionally. The statutory provisions for the risk course for delivery to companies and the statutory provisions for the risk course for delivery to consumers apply.
If the buyer is a company it is possible to obtain a transport insurance after written agreement; the client / here the company undertakes the cost.
URBAN BODIES 3D print will send all printed objects securely padded and packed. If a special shipping packaging is requested for printed objects, the client undertakes the cost.
The client undertakes the costs, taxes or customs fees incurred by sending printed objects abroad.
It is possible to set an approximate time frame for the delivery of 3D printed objects. URBAN BODIES BERLIN 3D print services will do its best to comply. However, appointments are not binding in any way since delays in the completion of 3D prints may be caused by a large variety of circumstances such as illness, machine failure, delays in material supply, delays in distribution infrastructures and others. URBAN BODIES BERLIN 3D print service accepts no liability for any disruption or interruption of work that may be caused by a delay in delivery. While using URBAN BODIES BERLIN 3D print services (further referred to as UBB) SOLE & ONLY termes & conditions of UBB apply.
Warranty
The shipping, that is the transfer of printed objects to the shipping company, takes place within three weeks after receipt of payment. If URBAN BODIES 3D print service is unable to process the print job during this period, the buyer may rescind his purchase. The amount of the print order will be refunded immediately in the event of a timely withdrawal.
In case a delivered object is defect:
For customers
Defects caused through shipping must be reported within 7 working days. The customer may choose in between the elimination of the defect or the delivery of faultless goods. The statutory warranty obligation of two years applies.
For companies
The goods are considered approved if a defect is not reported 5 days after receipt or 5 days after discovery of the defect. The right to recourse to warranty presupposes that a company has duly complied with its inspection and complaint obligations pursuant to § 377 HBG. For companies, the statutory warranty period is 12 months.
Data privacy statement
URBAN BODIES 3D print service takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations as well as the following data privacy statement
The use of our website is usually with no specified personal data possible. No personal data will be collected without your prior consent. The collection of private data (for example, name, address or e-mail addresses), this is done to complete a printing request, on a voluntary basis. This data will not be provided nor disclosed without your express consent to third parties.
We point out that data transfer on the Internet (for example, when communicating via email) always has security vulnerabilities. A seemless protection of data from access by third parties is not possible.
You have the cost-free right to obtain information at any time about your stored personal data, its origin and recipients and the purpose of the data storage as well as a right to correction, blocking or deletion of this data. If you wish to find out more about your stored data you can contact us at any time at the address given in the imprint.
Promotional emails veto
The use of, as part of the imprint obligation published contact, details for sending unsolicited advertising and information materials are hereby contradicted. URBAN BODIES BERLIN 3D print service reserves the right to take legal steps against the receipt of unsolicited promotional information, such as spam emails and others.
Place of fulfillment & jurisdiction
Place of fulfillment is our registered office. The law of the Federal Republic of Germany aplies; the validity of the UN sales law is excluded.